Order Process
1.
Determine Your Needs
How many attendees are you expecting? What kind of food are you serving?
These questions will help narrow down the items and quantities you need to order.
To see the items we offer, head over our Inventory page.
2.
Reserve Dishes
Make a reservation using our Dish Request Form. We will get back to you within three business days to confirm. Please indicate any extra details or clarifications.
3.
Pick Up
Present yourself at the Office Hour for which your order has been confirmed and pay the deposit fee.
We provide boxes to transport dishes, but you may want to arrange help from friends to move larger orders.
4.
Drop Off
Bring clean dishes back during the confirmed office hour. You are responsible for washing and drying all dishes, prior to returning the order.
Deposit Breakdown
We request a cash security deposit be paid upon pick up and left for the duration of the loan. The deposit will be returned in full at the drop off, so long as the order is complete and all items are clean and undamaged. Plate Club reserves the right to deduct from the security deposit if any items are missing at the end of the loan or returned late, dirty, or damaged.
$20 deposit for orders of 500 units or less
$30 deposit for orders over 500 units
If the deposit presents issues with accessing our service, please reach out!
Email Us
If you wish to modify or cancel a reservation prior to pick up.
If you need to make alternate arrangements for the return after an order has already been picked up.
We have limited inventory so please be mindful of extending orders. For modifications and cancellations, we appreciate three days advanced notice.